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Chelsea Hotel, Toronto

33 Gerrard St W, Toronto, ON, M5G 1Z4

3.7AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    33 Gerrard St W M5G 1Z4. Station: Bloor-Yonge

  • Eco Certification

    EarthCheck certifies and manages ecological practices for hotels worldwide, providing data that details each property's strengths, as well as plans for improvement The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance

  • Pool

    heated indoor

  • Parking

    on-site (fee)

  • Dining & Entertainment

    2 restaurants, full bar

  • Room Amenities

    pay movies, high-speed Internet, wireless Internet, safes. Some: refrigerators, microwaves, coffeemakers

  • Sports & Recreation

    sauna, hot tub, kids club, game room, exercise room

  • Guest Services

    valet and coin laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.3
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

In the center of town, this hotel typically has a bustling ambience and offers many rooms with a balcony. A great feature here, is the choice of an adult-only, or family-oriented swimming pool. Smoke free premises. 1590 units. 27 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (3)

3.7Reviews are provided by verified customers
POWERED BY
Reviewed by Melanie Bailey on 1/6/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent

Great location, very courteous staff, great concierge services.

Reviewed by Trusted Customer on 9/6/2023
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Good

not every place is perfect.

1
AAA Response
9/9/2023

Hi, We are happy to see you had a pleasant stay. Regards, Chuck

Reviewed by Trusted Customer on 5/2/2023
Room Bad
Staff Good
Public Spaces Good
Cleanliness Poor
Location Excellent

This hotel looks and feels like it came straight from the 1990's - and hasn't been updated since. My room had various stains and scuff marks - outdated furnishings - and was very dingy. The view out the window was the only great thing about it.

1
AAA Response
5/2/2023

Hello, As a member service organization your feedback is very valuable to us. We are disappointed to hear that your stay was unsatisfactory. We appreciate you taking the time to share your comments with us. Kind Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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