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Hotel

Best Western Plus University Inn

3050 University Pkwy, Winston-Salem, NC, 27105

3.0AAA Reviews

HOTEL RATES STARTING FROM

$246

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    3050 University Pkwy 27105

  • Pool

    outdoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.7
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Rooms are stylish and bright, with modern furnishings, comfortable bedding, good-sized work space and compact bathroom. Multi-room suites can be created by renting several rooms and joining them via connecting room doors. A few rooms feature a two-person jetted tub. Complimentary breakfast is served each morning. Wake Forest University's football stadium is a short walk away. Smoke free premises. 190 units. 4 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (1)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 10/26/2023
Room Average
Staff Good
Public Spaces Average
Cleanliness Average
Location Excellent

The handicapped assessable room didn't have any place in the bathroom to set your toiletries on. Neither did it have any towel bars to hang towels on. Then they only had one trash can in the room inside the bathroom which was inconvenient Only grab bars and inside the walk in shower no place to put soap, shampoo, etc. We asked to switch rooms for the second night and they did accommodate us at around 2:00pm. that day. No boiled eggs for breakfast on Monday morning. Their excuse was that they had to many events going on and so they ran out of eggs. Tuesday morning the excuse for no boiled eggs was that they were ordered but didn't come in on the truck. Hallway on the floor we stayed on needed to be vacuumed because of all the pieces of paper, etc. on the carpet on Sunday when we checked in. Check out was a pain through their self-checkout system that had you talk with a live person on a screen. The manager had to be called to check me out since no one was working the front desk from 8:15-after 10:30. I had to tell them about the faucet in our room and some other things the hotel needed to know about. The best thing about the hotel was Karen who worked the front desk all day Sunday and the location which was 3 minutes from the event we were attending.

1
AAA Response
10/30/2023

Hello, As a valued member, your feedback is important to us and we appreciate your sharing your experience with us. Kind Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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