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Hotel

Best Western Plus The Charles Hotel

1425 S 5th St, St. Charles, MO, 63301

3.8AAA Reviews

HOTEL RATES STARTING FROM

$138

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    1425 S 5th St 63301

  • Pool

    heated indoor

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.1
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.9
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This older hotel's guest rooms have comfortable bedding and updated décor. Rooms with two queen-size beds have a small task table with seating for two. If you require more room for the family to spread out, ask about a one-bedroom suite. A family-friendly restaurant is located next door, while the Ameristar Casino and the downtown attractions are a short distance away. Smoke free premises. 133 units. 8 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (6)

3.8Reviews are provided by verified customers
POWERED BY
Reviewed by Sheila Wilson on 1/6/2024
Room Good
Staff Good
Public Spaces Good
Cleanliness Good

I was comfortable and enjoy myself. I really enjoy the breakfast.

Reviewed by Trusted Customer on 12/28/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent
1
AAA Response
12/29/2023

Thank you for your 4-star review!

Reviewed by Stephen Long on 11/13/2023
Room Average
Staff Good
Public Spaces Good
Cleanliness Average
Location Good
1
AAA Response
11/14/2023

Thank you for your review

Reviewed by Trusted Customer on 10/11/2023
Room Good
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
10/23/2023

Hello, as a member service organization your feedback is valuable. Thank you for taking the time to leave your review.

Reviewed by Eric Svarstad on 7/5/2023
Room Poor
Staff Average
Public Spaces Average
Cleanliness Poor
Location Average

Bathrooms dirty and sink and shower drain slowly, carpet is loose and looks like it's 30 years old and dirty. I wouldn't touch it with my bare feet.

1
AAA Response
7/7/2023

Hello. As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. We will forward this information to the hotel. We appreciate you taking the time to share insights from your stay with us.

Reviewed by Trusted Customer on 4/27/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Good

Good location, good breakfast

2
Trusted Customer
4/27/2023

AAA Response
4/27/2023

Hello, as a member service organization your feedback is valuable. We are happy to see you had a pleasant stay. We appreciate you taking the time to share insights with us.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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