Skip to main content
Hotel

Best Western Plus Kelly Inn & Suites

4915 Southgate Dr, Billings, MT, 59101

2.5AAA Reviews

HOTEL RATES STARTING FROM

$165

Taxes and fees will be calculated at checkout

Exclusive Benefits for AAA Members

Save 5% or more when booking AAA/CAA rates plus earn bonus points with the AAA Preferred™ BWR Program

Not a AAA Member? JOIN NOW

Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    4915 Southgate Dr 59101

  • Pool

    heated indoor

  • Parking

    winter plug-ins

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet. Some: high-speed Internet

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    valet and coin laundry

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.1
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.1
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The indoor pool area with water jets and a small waterslide is perfect for families with kids. The large guest rooms have cozy Western décor with some offering at-door parking and sofa beds. Keep an eye out for the wooden bear cubs climbing the log poles. Smoke free premises. 89 units. 3 stories, interior/exterior corridors. Accessibility (Call).

AAA Verified Reviews (2)

2.5Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 7/24/2023
Room Poor
Staff Poor
Public Spaces Average
Cleanliness Average
Location Good

Terrible! Was given a handicap accessible room when not requested. When the A/C was turned on the draperies blew above the window so no privacy if you wanted to stay cool. THE FIRE ALARM WENT OFF CONTINUOUSLY BETWEEN 6-8 TIMES WITH STROBE LIGHTS AND PIERCCING SIRENS. Asked for a refund after the second occurrence and they said they could not do so since reservation made through AAA.

1
AAA Response
7/25/2023

Hello. As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. We will forward this information to the hotel. We appreciate you taking the time to share insights from your stay with us.

Reviewed by James Salvatore on 11/15/2022
Room Good
Staff Good
Public Spaces Average
Cleanliness Good
Location Good

Good location well appointed room.

1
AAA Response
11/23/2022

Hello James, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us. Regards, Chuck

Pagination
of1

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

THE VALUE OF TRIP CANVAS

Travel Like an Expert with AAA and Trip Canvas

Get Ideas from the Pros

As one of the largest travel agencies in North America, we have a wealth of recommendations to share! Browse our articles and videos for inspiration, or dive right in with preplanned AAA Road Trips, cruises and vacation tours.

Build and Research Your Options

Save and organize every aspect of your trip including cruises, hotels, activities, transportation and more. Book hotels confidently using our AAA Diamond Designations and verified reviews.

Book Everything in One Place

From cruises to day tours, buy all parts of your vacation in one transaction, or work with our nationwide network of AAA Travel Agents to secure the trip of your dreams!

BACK TO TOP