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Hotel

Best Western Brentwood

5581 Franklin Pike Cir, Brentwood, TN, 37027

3.9AAA Reviews

HOTEL RATES STARTING FROM

$110

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessFitness CenterBusiness Center
  • Type

    Hotel

  • Location

    Located near Target Shopping Plaza. 5581 Franklin Pike Cir 37027

  • Dining & Entertainment

    nearby

  • Room Amenities

    refrigerators, microwaves, coffeemakers, wireless Internet

  • Sports & Recreation

    exercise room

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM2.8
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.7
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.5
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This property's buildings have a residential feel, which is why people like calling it home. Guest rooms feature residential-style furnishings, spacious bathrooms and flat-screen televisions. Smoke free premises. 47 units. 2 stories (no elevator), interior corridors. Bath: shower only.

AAA Verified Reviews (15)

3.9Reviews are provided by verified customers
POWERED BY
Reviewed by Stanley Evans on 5/18/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Clean Place to stay with a decent price

Reviewed by Richard Bentley on 2/16/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Great room with a kitchenette, dining area, and sitting room.

1
AAA Response
2/16/2024

Hello, We are happy to hear that you enjoyed your stay. As a valued member, your feedback is important to us and we appreciate your sharing your experience with us. Kind Regards, AAA Travel

Reviewed by James Gilbert on 8/15/2023
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Good

Overall, the hotel was very clean staff was very clean, but the breakfast was not as good as I expected

Reviewed by Trusted Customer on 7/29/2023
Room Average
Staff Good
Public Spaces Good
Cleanliness Excellent
Location Good
1
AAA Response
7/30/2023

Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to rate your stay. Regards, Chuck

Reviewed by Trusted Customer on 7/6/2023
Room Good
Staff Bad
Cleanliness Good

Boooo. The clerk charged another member of our party's room on my card when I was not even present. I had already checked on and was getting my luggage. She then that there was no one there to fix it and "the best way was for us to handle it with each other". Really? We asked for a manager and we're given a mom we to call. We never received a call back. We messaged Best Western who replied that a manager would call us but never has. There was no wi fi the entire time that we were there. The clerk just kept saying that hers was working fine. There are 3 steps to get from the lobby to the first floor and no elevator to the 2nd floor. All luggage has to be lugged up all of the steps. I would not recommend this hotel based on the above.

1
AAA Response
7/7/2023

Hello. Thank you very much for taking time to supply feedback about your recent stay. We’re disappointed to hear about your negative experience. Your feedback will help other travelers as they make informed booking decisions.

Reviewed by Trusted Customer on 6/30/2023
Room Excellent
Staff Good
Public Spaces Excellent
Cleanliness Excellent
Location Good

Great breakfast! Staff was very friendly. Handicapped accessible bathroom had everything we needed!

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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