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HOTEL

Baymont Inn & Suites Billings

2030 OVERLAND AVE, BILLINGS, MT, 59101 - 64

2.5AAA Reviews

HOTEL RATES STARTING FROM

$80

Taxes and fees will be calculated at checkout

AAA Verified Reviews (2)

2.5Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 7/7/2024
Room Good
Staff Average
Public Spaces Average
Cleanliness Good
Location Good

Had to wait a long time before staff came out to front desk to get us checked in, like 25 minutes. Found out that the room we'd booked was not available. We were offered an upgrade, but for an upcharge, which although it wasnt much, I believe I shouldn't have had to pay for their error. Room was clean and it was quiet in the hotel. I might stay at this location again, however, there are other hotels nearby and I would probably book with one of them first, if possible. Not because of the room, but due to customer service and having to pay more than expected.

1
AAA Response
7/8/2024

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us, and are sorry to hear about the reservation and staff issues during your stay. Glad that the hotel was clean and quiet. Regards, David at AAA Travel

Reviewed by Trusted Customer on 7/4/2023
Location Good

I paid much less for much nicer hotel rooms on my trip.

1
AAA Response
7/7/2023

Hello. As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. We appreciate you taking the time to share insights from your stay with us.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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