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Hotel

Rocky Gap Casino Resort

16701 Lakeview Rd NE, Cumberland, MD, 21530

4.4AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Casino Resort Hotel

  • Location

    Waterfront. Located in a quiet area. 16701 Lakeview Rd NE 21530

  • Pool

    heated indoor

  • Parking

    on-site and valet

  • Dining & Entertainment

    4 restaurants, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, pay movies, video games, high-speed Internet, wireless Internet, safes

  • Sports & Recreation

    hot tub, beach on-site, fishing, regulation golf, cross country skiing, recreation programs, bicycles, playground, exercise room, spa

  • Guest Services

    valet laundry, room service

  • Terms

    check-in 4 pm

AAA Diamond Program

Upscale style and amenities enhanced with the right touch of service.

ROOM4.1
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS4.6
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

With an idyllic mountain setting on a lake, this stylish resort is an updated version of a classic lodge; enjoy on-site walking trails, golf, dining and water sports. Rooms feature plush bedding. Smoke free premises. 198 units. 6 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (8)

4.4Reviews are provided by verified customers
POWERED BY
Reviewed by Lee Coleman on 11/1/2023
Room Average
Staff Average
Public Spaces Average
Cleanliness Average
Location Good

No house keeping service.

1
Lee Coleman
11/1/2023

Reviewed by Fred Allentoff on 10/23/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Good

The property did not earn 5 stars as daily housekeeping is only available upon request. Additionally, the Lake view on the lower levels of the hotel is impaired by mechanical systems.

1
AAA Response
10/23/2023

Hello, thank you for your review. As a valued member, your feedback is important to us and we appreciate your review. Kind Regards, AAA Travel

Reviewed by Casey Cremins on 6/21/2023
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent

We like the hotel, the location and the room. But we do not like the high resort fees and we think that is due to the use of the outside gas burners.. they are on all the time, nobody monitors them... One night, we went to several fire pits until and we couldn´t get any to work and employee came and helped us. I think they should have clear instructions on how to turn them ON and turn them OFF when they leave.

1
AAA Response
6/23/2023

Hello, Thank you for the review, Your feedback is valuable to us and we thank you for your review. Kind Regards, AAA Travel

Reviewed by Carol Wiley on 4/10/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Beautiful hotel. Staff was friendly and helpful. Several food and bar options. Indoor pool is a plus. Casino added bonus. Room was very clean, bed was comfortable. Will definitely be back. Cost was fair. Nice hiking trails and golf course.

1
AAA Response
4/11/2023

Hello, We are pleased to hear you had a five-star stay! As a member service organization, your feedback is valuable to us and we appreciate your review. Kind Regards, AAA Travel

Reviewed by John Collins on 3/15/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by Trusted Customer on 3/4/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Room was clean, bed and chairs comfy. It was so quiet! We slept well- check in and out was easy and the employees friendly . I wish we could’ve stayed longer

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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