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Hotel

Embassy Suites by Hilton Scottsdale Resort

5001 N Scottsdale Rd, Scottsdale, AZ, 85250

3.2AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$312

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessSwimming PoolPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    5001 N Scottsdale Rd 85250

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Pool

    heated outdoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, pay movies, wireless Internet (fee), safes

  • Sports & Recreation

    hot tub, tennis, bicycles, exercise room

  • Guest Services

    valet and coin laundry, room service, area transportation-within 3 mi

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.5
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3.1
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.7
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Garden courtyards with cascading fountains offer mini sanctuaries from the daily rush; spacious guest rooms feature upscale style and décor. Smoke free premises. 312 units, some two bedrooms. 4 stories, exterior corridors. Accessibility (Call).

AAA Verified Reviews (5)

3.2Reviews are provided by verified customers
POWERED BY
Reviewed by John Castelhano on 1/24/2024
Room Poor
Staff Good
Public Spaces Good
Cleanliness Poor
Location Average
1
AAA Response
1/24/2024

Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to rate your stay. Regards, Chuck

Reviewed by Trusted Customer on 1/15/2024
Room Average
Staff Good
Public Spaces Average
Cleanliness Average
Location Good

It’s not what we expected from the pictures and staying at other Embassy Suites. When we arrived we took a second look to make sure we were at the right hotel.. The people at checkin were nice, it did feel weird that someone had to go to our room with us to let us in., it was strange that the gentleman didn’t know where to find our room. They were having problems with their computer system. They said someone would bring us a key when it was back up someone would bring us a key, but we never got one. This made it hard for us to go out together during our stay. It’s a very large older hotel with several different buildings, you could smell the age in the rooms. The walkways have low ceilings and are a little dark. Never made it to the nightly reception because we didn’t have a key to get back in. We packed our things and loaded our car so we could go to breakfast, then left as we steal didn’t have a key.

Reviewed by Mandeep Bhargava on 1/3/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by Cinthya Barrios on 12/14/2023
Room Good
Staff Bad
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
Reviewed by Trusted Customer on 9/22/2022

The rooms were outdated and the gates to the outside sidewalk and street entrance were never locked at night. My wife had several bug bites on her leg. That place was not what we experienced from previous stay’s at Embassy suites .

Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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