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Hotel

Courtyard by Marriott Winchester Medical Center

300 Marriott Dr, Winchester, VA, 22603

3.5AAA Reviews
AAA Member Benefit

HOTEL RATES STARTING FROM

$112

Taxes and fees will be calculated at checkout

Exclusive Benefits for AAA Members

Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    300 Marriott Dr 22603

  • AAA Benefit

    Members save 5% or more and earn Marriott Bonvoy™ points when booking AAA/CAA rates!

  • Pool

    heated indoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    coffeemakers, high-speed Internet, wireless Internet. Some: refrigerators, microwaves

  • Sports & Recreation

    exercise room

  • Guest Services

    valet and coin laundry

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.2
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH3
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.2
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The property is close to the medical center and is geared for business travelers. Amenities like the electronic GO board give vital area information. Quiet, spacious rooms offer comfortable beds. Smoke free premises. 136 units. 5 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (4)

3.5Reviews are provided by verified customers
POWERED BY
Reviewed by Mary Deragon on 10/2/2024
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Good

My only complaint was that there was no continental breakfast offered unless you paid for it. Not even coffee in the lobby without having to pay for it.

1
AAA Response
10/28/2024

Happy to hear you had a 5-star stay! Your insight will help other members as they make hotel reservations with AAA.

Reviewed by Trusted Customer on 1/6/2024
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

Nice place.. beds are so comfy.

Reviewed by Trusted Customer on 8/14/2023
Room Bad
Staff Average
Public Spaces Poor
Cleanliness Poor
Location Average

The desk clerk applied our AAA discount but said that we should have booked through Marriott because they can refund our money through the chain but not through the third=party service. Bad sign. On the counter was a letter from the manager apologizing that the air conditoners could not be set lower than 68 degrees. That wouldn't be a problem if the AC could reach, say, 74 degrees and low humidity. Ours couldn't. They cycled off and on but the humidity in the room did not improve until the morning of departure. The rooms were dark, humid and musty after running ACs night and day. Carpets and furnishings were damp and uncomfortable. Towels never dried although for an extended stay they are not changed. When we arrived at our next hotel, I had to air out my clothes because they were damp. Bathroom vent was crusted with dust. Cold water was tepid. Stove needs cleaning. Kitchen counter was crusted with glop. Recycles were not removed after last guest. Back of sofa was torn. Bathroom had no bar soap for sink. On request, desk clerk told me body wash was in the tub. I said we wanted to wash our hands in the sink. She dug out a bar from her counter, shrugged, and said that's all. Coffee, cookies, and lemon water at check-in were good. Lobby coffee the next day was day-old and cold. Coffee at the breakfast area was fresh but the rest of the offerings were unappealing. The location in a quiet area adjacent to a park is private, dark, and quiet. The town is great for walking and biking but there are no stores or restaurants nearby. This circa-1980s facility seriously needs an upgrade the entrance bypasses the lobby, which is often unsupervised. Direct access to the guest areas is a security rishk. We paid for and stayed for two nights, mostly to avoid the hassle. We moved out and spent the rest of our time in town at a rival chain.

1
AAA Response
8/14/2023

Hello, As a member service organization, your feedback is valuable. We are disappointed to hear about your stay. Please know your insights will help other members as they make hotel decisions on AAA.com. Best, Chuck

Reviewed by Anderson Smith on 7/13/2022

Unable to keep reservations due to family member being tested positive for COVID. I was not able to cancel reservations in time and was charged for the stay by Courtyard. Not a happy camper!

1
AAA Response
7/14/2022

Hello, As a member service organization your feedback is valuable. We are disappointed to hear about your negative experience. We’ll be sharing your feedback with our preferred hotel partner. We appreciate you taking the time to share your experience with us. Ashley - Auto Club Group

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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