Drury Inn and Suites Houston Near the Galleria
1615 WEST LOOP SOUTH, HOUSTON, TX, 77027
HOTEL RATES STARTING FROM
$134
Taxes and fees will be calculated at checkout
AAA Verified Reviews (4)
Great service, free breakfast and dinner buffets, great pool and hot tub, easy access to the Galleria.
Our reservation was booked incorrectly and when I called Drury customer service to have it fixed I was told to fill out a form online and they would respond promptly and help me. After filling out the online form, I got an automated email saying they will be contacting me in 5-7 business days. Our stay was scheduled for that week. Since the days on the reservation were wrong, I wasn’t in town yet and my reservation was canceled because I was marked as “no show”. Several days later I got an email back from Drury customer service which only said to call the same number I called to begin with. Hoping it would help, I called the number again and was told to fill out an online form. I’m done with Drury. Never staying at one of their hotels again.
Hotel was very clean, well kept and the staff was very friendly and helpful
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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