Behind the nearly 59,000 AAA Approved and Diamond Rated hotels and restaurants is a team of professional, highly trained AAA inspectors. And behind every inspector are the travel information needs and expectations of 57 million AAA/CAA members.
MEMBERS are the reason for AAA inspections — so the places you select provide the experiences you expect. YOUR expectations are the 36 hotel requirements and 15 restaurant requirements properties need to be eligible for inspection and AAA Approval.
INSPECTORS are industry experts who apply the extensive Diamond Rating Guidelines, weighted by member priorities, to assign ratings of One to Five AAA Diamonds. They have the insight and expertise to distinguish which properties are a good match for AAA/CAA travelers.
HOTELS AND RESTAURANTS that undergo the extensive review to become AAA Approved and Diamond Rated place a high value on AAA/CAA member business. They work with AAA Member Relations resolving every AAA member comment and concern.
Meet the Experts
Get to know the professionals working behind the scenes and in the field to provide information and insight you can trust. Check out or inspector and travel editor photos and bios...Read More
Curious what it's like to be a AAA inspector? Hear what reporters and bloggers have to say as they follow along on real hotel and restaurant inspections. Learn why these seasoned road warriors say...Read More
Take five, break out the popcorn and enjoy a behind-the-scenes look at how AAA inspections are conducted. Follow along on an actual evaluation to see what inspectors expect and look for on the job. View Playlist
Each January AAA announces all hotels and restaurants that received the Four and Five Diamond Ratings during the previous year. Together, they make up just 4 percent of all AAA...Read More
Step back more than 80 years to 1937, when AAA hired its first team of professional field inspectors. These dedicated road warriors traveled America's roadways for the sole purpose of gathering first-hand, unbiased information about travel establishments and publishing the results for members...Read More