Roadside Assistance 1-800-AAA-HELP
(1-800-222-4357)
With AAA, the nearest telephone is your 24-hour link
to the largest Roadside Assistance network in the world.
AAA in the United States and CAA in Canada have over
13,000 garages under contract to provide priority Roadside
Assistance to AAA Club members, including:
Minor Mechanical First Aid
- minor mechanical adjustments will be attempted to
place vehicle in safe driving condition
Dead Battery Service - free
boost to jump start your car
Flat Tire Service - replacement
of flat tire with member's spare
Emergency Fuel Service
- member pays for fuel to get to the nearest service
station with no delivery charge
Vehicle Lock Out Service
- The AAA service provider will attempt to gain entrance to the vehicle by
the use of special door opening tools. AAA will tow the eligible vehicle to a locksmith or other destination, subject to towing standards, when the service provider is not able to gain entry. If the vehicle key is lost, broken, or the service provider cannot gain entry, the Club shall provide locksmith service up to $50. If necessary, the Club will provide both a tow and reimbursement of up to $50 for locksmith service on a single service call.
Extrication or Winching Service
- if car is stuck in a ditch, mud, or snow, it will
be freed if it can be reached from the highway with
the service provider's ordinary winch or tow cable.
Towing
If your vehicle cannot be started after any of the services
listed above, or because of an accident or when in the
service facility's judgment the vehicle cannot be placed
in safe driving condition, it will be towed to the responding
or nearest AAA service facility at no charge. (In case
of an accident, the member should request the police
to call AAA to dispatch tow services.)
If the member desires to have the
vehicle towed to a destination other than as stated
above, it is not considered emergency towing, but a
"tow of convenience." However, Club members
will not be charged for the first three miles, and will
only be charged $3 per mile after the third mile. Rates
may differ from Club to Club, and members may be asked
to pay whatever rate is in effect in that territory.
Any subsequent towing for the same breakdown will be
at the member's expense.
In instances when the vehicle becomes
disabled while towing a light duty trailer, service
will be provided for the trailer (excluding fifth wheel
trailers). You may be required to pay for towing the
trailer.
Towing service is not rendered to
improperly registered vehicles, vehicles that do not
display a current state inspection sticker, or vehicles
ordered towed by the police for alleged violation of
the law.
Important
Regulations
Although the average member uses
only one road service call per year, you are entitled
to up to four road service calls every year you're
a member in good standing, five calls if a member
over three years. For those members who require service
beyond the annual limit, the Club will continue to
dispatch service, but these members will be required
to pay for the service at a special AAA Member Rate.
any service calls in excess of four calls will be
provided at $30 for light service and tows back to
the closest responding facility; tows to other destinations
at prevailing rates for towing service.
Roadside Assistance is available
to the member whose name appears on the membership
card while driving or as a passenger in his/her own
car, rental car, a friend's car or similar situation.
The service is not available to non-members driving
a member's car, even if that person resides in the
same household.
Roadside Assistance will not be
provided when it appears that the club member is unable
to operate their vehicle safely.
When a member's vehicle is not
operable upon providing any of the basic services
above, the Club will assist the member in finding
the nearest open place of repair. If a repair facility
cannot be located, the Club will assist the member
in obtaining lodging or alternate transportation at
the member's expense.
The Club cannot guarantee 24-hour
mechanical repair or parts availability and replacement.
The cost of parts, labor and repairs at the member's
expense.
AAA Plus Membership
AAA Plus membership has been designed to allow existing
Club Members to apply for an optional, enhanced benefit
package of certain AAA services most requested by Club
members who require the ultimate in convenience and
protection. For an additional annual fee, Club Members
who meet certain requirements can become AAA Plus members.
The AAA Plus Benefits Package includes:
Up to 100 miles FREE TOWING
Emergency Lock and Key
Service up to $100
Non-AAA Road Service
Reimbursement
FREE Fuel and Delivery
Service
Up to $750 Trip-Continuation
Reimbursement -
when a member's vehicle is disabled as a result of
traffic accident 50 miles or more from their home,
reimbursement is provided up to $750 for expenses
incurred within 72 hours after the accident, including
food, lodging, or transportation to their destination
on scheduled commercial transportation.
Extended Extrication
Service - extends coverage to include 2 service
vehicles for up to 1 hour of service
$2000 Reward For Theft
of Your Car ($1000 available to Basic members)
Up to $2600 Legal Fee
Reimbursement ($1300 available to Basic members)
FREE Foreign AAA Travel
Books and Maps
FREE Passport Photos
- one color set provided FREE to AAA Plus members.
Additional sets $4. ($8/set available to Basic members,
additional sets $4)
**AAA Plus Membership Restrictions
In order to be accepted for AAA Plus Membership, you
must have been an existing member for one year, must
not have exceeded the maximum road service usage in
any one of the last three years of membership years,
and must enroll all AAA members in your household in
Plus coverage. The Club reserves the right to review
membership history before accepting a member for Plus
coverage. Plus coverage commences when you have your
Plus card in your possession, which should take approximately
7-10 business days after approval. For further information,
please contact our membership center at 800-JOIN-AAA
(800-564-6222).
Our Territory: AAA Southern New England proudly serves members in Rhode Island & the following counties in Massachusetts:
Bristol, Middlesex, Worcester, Berkshire, Plymouth, Barnstable, and Norfolk
Copyright 2008. AAA Southern New England