FOR IMMEDIATE RELEASE
AAA ANNOUNCES ARIZONA’S
MOST TRUSTED AUTO REPAIR SHOPS
Phoenix –
May 17, 2006 – It’s
among the most frustrating experiences
consumers face—finding an
auto repair shop that won’t
take them for a ride. That’s
why AAA created the Approved Auto
Repair (AAR) program to ensure consumers
receive honest and reliable service.
This year, AAA Arizona is proud
to recognize 17 Top Shops—truly
the best of the best.
“We honor Top Shops
for their integrity, professional
standards, outstanding customer
service and community involvement,”
says Jim Twardos, director of automotive
services. “They must prove
to us they have earned this prestigious
award.”
All 164 AAA Arizona Approved Auto
Repair (AAR) shops meet more than
twenty standards that include:
- Providing a list
of 200 customers to be surveyed
on the shop’s service
- Staffing Automotive
Service Excellence (ASE) certified
technicians
- Providing a 12 month/12,000
mile warranty on repair work
- Agreeing to binding
arbitration if there is a dispute
with a AAA member
- Annual re-inspection
by AAA
This year’s 17
AAA Arizona Top Shops go
even further by:
- Maintaining customer
surveys with at least a 90% approval
rating
- Being actively involved
in the community through service
groups and charities
- Upholding an exemplary
business reputation
AAA Arizona’s
Top Shops will receive plaques
during a luncheon on June 21 at
the Wild Horse Pass Sheraton Resort.
Media members are invited to attend
the luncheon or contact AAA to arrange
earlier interviews and/or tours
of Top Shop facilities.
Date: June 21
Time: 12:30-3:00
Location: Sheraton Wild Horse Pass
Resort
Directions: I-10 East to Wild Horse
Pass Blvd (exit 162), right on Wild
Horse Pass Blvd and follow signs
Here
are this year’s AAA Arizona
Top Shops:
Catalina
Gilbert
Glendale
Mike's
Auto Tech*****
Green
Valley
Marana
Mesa
Phoenix
Kelly
Clark Automotive Specialists****
Scottsdale
Car
Repair Company**
Marshall’s
Service Center*****
Sun
City
Sun
City West
Tucson
